FAQ about the NSE

What is the National Student Survey (NSE)?

The National Student Survey (NSE: Nationale Studenten Enquête) is a nationwide survey researching students’ satisfaction with their higher education course programme. Nearly all students in Dutch higher education are invited to participate every year. Students are asked to fill out a questionnaire on various aspects of their course programme, including its content, the skills they acquire, how well they are prepared for a career, the lecturers, the information and materials provided, the study facilities offered, testing and assessment, their programme schedule, study load and academic guidance and counselling.

Who is behind the NSE?

The NSE is organised by Studiekeuze123. This foundation is the result of an initiative of Vereniging Hogescholen (Higher Education Council), NRTO (Dutch Council of Training and Education), VSNU (University Association) as well as the student organisations ISO and LSVb. Research is carried out by the Dutch research institute Ipsos.

Where did you get my email address and other information?

Your university or university of applied sciences is participating in the NSE and made your email address and other information available to Studiekeuze123 and the Dutch research institute Ipsos, which carries out the research for Studiekeuze123. Your email address will only be used to invite you to participate in the survey and, if applicable, to notify you that you’ve won a prize. Immediately after, all the email address data is deleted.

How can I unsubscribe from reminder emails?

If you don’t want to participate, you can find an unsubscribe link in every NSE email you receive. Click the link to unsubscribe and you won’t get any more reminders.

I’m a part-time student. Can I take the survey?

Please do! We would greatly appreciate the input of part-time students. Some questions may be slightly less relevant to your daily experiences at your university or university of applied sciences. Still, try to answer in a way that’s as close to your experiences as possible.

I’ve lost the invitation email/link to the questionnaire. How can I participate in the NSE?

You can get a new link to the questionnaire using the lost link tool at the top of www.nse.nl/en.

Can I fill out the NSE questionnaire on my smartphone?

Sure! You can fill out the NSE on your smartphone, on a tablet or a computer. You can even start it on one device and continue on another. For instance, you could start the questionnaire on your desktop computer and continue on your phone while you’re on the train. This works when you open the link from your email.

When is the deadline to take the survey?

You can take the NSE up until 24 March 2019, but please don’t leave it till the last moment. Take your time and start well before that date.

When is the prize draw?

The winners are chosen and notified in April 2019. We notify prize winners using the email address that we also sent the invitation email to.

I’ve recently graduated/I’ve recently dropped out. Why am I being invited to take this survey?

We would appreciate your participation in the NSE because you have only quit your programme recently. We would really like to hear your opinion on the programme you were enrolled in and your university or university of applied sciences.

I’ve already taken the survey, but I’m still getting a reminder. Why is this?

Perhaps our reminder email was sent out at or around the time your questionnaire answers came in. We’re sorry for the inconvenience. Another possibility is that you haven’t yet fully completed the questionnaire.

What happens to the results?

The results will be made public in May. Additionally, they will be sent anonymously to your school or university, so that they can use the results to improve the quality of their programmes. The results are also published on the independent higher education website Studiekeuze123.nl to help prospective students choose a course programme. When the results are in, you can check how your own programme did on Studiekeuze123.nl. After the results have been made anonymous, they are used for policy development and for Elsevier’s publication “University courses: Best of the Best” (De beste studies) and CHOI’s “Keuzegids” (Course Guide).

Some universities and universities of applied sciences intend to analyse their NSE results in greater depth, making use of your student ID number and background information. In that case, the results are sent back to your university or university of applies sciences including a key file containing this additional information. The use of this file is governed by strict security regulations. The relevant data will only be used by the personnel responsible for Institutional Research at your university or university of applied sciences, and will never be provided to third parties. The data will be treated with the utmost confidentiality. The final research results cannot be traced back to individual persons. The reports will also be completely anonymous.

What about my privacy?

Both Studiekeuze123 and your university or university of applied sciences value your privacy very highly. For more information, see www.nse.nl/en/privacy.

What if I have another question?

If you have a question about filling out the questionnaire, you can send an email to student@nse.nl. If you have a question about how your university or university of applied sciences will use NSE data, you can ask the NSE contact at your institution.